About Us

Strong Team, Strong Service

About Us2020-02-04T23:42:36+00:00

Who We Are


ocial media has been around for a while,  just like us!

We’ve been delivering digital marketing solutions  and training in Greenwich and other parts of London since 2009. What we don’t have in ‘funky and cool’,  we make up for in experience and knowledge. Our two directors have worked in the academic and financial sectors, offering our clients the benefit of over 45 years of combined experience. Yikes, that’s a long time!

We pride ourselves on family values and that’s why we build strong relationships with our clients and always insist on meeting them face to face. For this reason, we only work with companies based in London.

Team Work

The Right People In The Right Jobs

Great Minds Think Alike

Lorraine Windsor
Lorraine WindsorCEO & Founder
With over 25 years’ experience of working at the University of Greenwich and Imperial College London in IT, Lorraine has led the company from the beginning. She is the face of our company, a fun, outgoing character full of enthusiasm. She has great ideas, tips and tricks to share with anyone who will listen. Lorraine delivers the majority of our digital marketing workshops. She has an M.Sc in IT Training and loves to play guitar when she isn’t working.
Nicolette Ford
Nicolette FordOperations Director
Nikki has been working in the background since the company started trading. She is our strong, quiet, super organised director, with an impressive head full of brilliant ideas, extensive knowledge and HubSpot certification to boot. She is meticulous and detailed and spends her spare time in the pursuit of knowledge with her impressive book collection. She has a Masters Degree in Philosophy and 20 years of compliance experience in financial services.
Karen Ballard
Karen BallardAdministrator
Karen is the oil on the wheels at the Social Matrix. She has been an integral part of our team since 2017, keeping the back office running smoothly. Karen also helps with content writing and managing client accounts. Karen is enthusiastic, super reliable and indispensable. She has a publishing background and loves to travel and socialise in her spare time.
Sue Holloway
Sue HollowayContent Manager
After working for 15 years as an Information Specialist in Universities and Research Institutions, Sue set up her own company working as a Freelance Researcher and Writer.

She is now Content Manager for The Social Matrix, responsible for scheduling and editing our social media and blog posts to ensure they are on-brand and error-free, with her attention to detail.

When she’s not working Sue enjoys walking her dog, working out, and spending time with her family.

Jayne Redgrave
Jayne RedgraveGraphic Designer
Jayne can deliver a whole range of inspiring marketing solutions for a variety of brands – from pure creation to completion using traditional channels. She creates fresh and innovative company identities, which help to ignite business growth. She possesses a strong heritage with 26 years’ design experience in London agencies. Jayne is Mum to two amazing teenagers and loves laughing.

Turn Your Prospects Into Buyers

We are always happy to have a chat with you about your digital marketing